If you do not feel like you were prepared for the test, we will issue a full refund. All we ask is that you describe to us what we could do to improve our product so that we can make sure to provide the best experience for all of our future customers.

To request a return, follow these steps:

1. Contact with the subject line “Return Request”.

2. Include your order number in your email.

3. Please describe what you think we could have done better to fully prepare you for your exam.